FedEx - Express Package & Delivery Related Services
Using the new FedEx agreement is quick and easy.
To set up a new FedEx account number, please follow these steps:
- Download the FedEx New Account Excel sheet. Complete the sections in green and orange.
- Once complete, send via email to govtsupport@fedex.com.
- Once govtsupport sets up the new account number, requestor will receive an email back with the new number.
FedEx Customer Service (800) 463-3339 for:
- File a claim https://www.fedex.com/en-us/customer-support/claims.html
- Tracking Packages, Pickup issues and Supply Order Questions
Tech Support (877) 339-2774 (ALWAYS GET A CASE NUMBER)
FedEx Freight Service (800) 332-0807
All invoices should be paid via P-Card through this link: https://www.fedex.com/en-us/billing-online.html.
David Guanella daguanella@fedex.com
Erin Cook erin.cook@fedex.com
UPS - Small Package Delivery Services
To set up a new UPS account number, please follow these steps:
- Download the UPS New Account Request Form.
- Once complete, send via email to state@ups.com.
- Once state@ups.com sets up the new account number, requestor will receive an email back with the new number.
All invoices should be paid via P-Card through this link: https://www.ups.com/us/en/business-solutions/ups-billing.page.
For assistance please contact:
- BILLING INQUIRIES: 800.811.1648
- CAMPUSSHIP HELP DESK: 877.289.6418 M-F 7:30 am - 9:30 pm EST, S/S 9 am - 8 pm EST
- UPS.COM TECH SUPPORT: 877.289.6418
*All active UPS accounts were merged to the contract and should reflect the discount.
To enroll in Campus Ship, please see UPS-CampusShip-User-Guide.pdf