Contact Support

• Search the Canvas Guides Opens an external link.: Find answers to common questions
• Report a Problem Opens an external link.: If Canvas misbehaves, tell us about it
• Canvas Support Hotline:
  • Faculty: 1-833-519-8477
  • Students: 1-855-778-9969
• Chat with Canvas Support Opens an external link.: Live chat with Canvas Support!
• BlazerID Central Opens an external link.: Need help with your BlazerID?
• Ask the Community Opens an external link.: Get help from a Canvas expert

UAB uses Zoom web conferencing for virtual classroom session in distance accessible courses. If you have any issues with the Zoom services please contact their support at:

• Phone: (888) 799-9666 ext 2 or (650) 397-6096 ext 2
• Chat: Live Chat Opens an external link.
• Web: https://support.zoom.us/hc/en-us/requests/new Opens an external link.

UAB computers and computer labs are supported by UAB Desktop Services. If you are experiencing issues in a lab or other desktop supported computer, contact AskIT for assistance.

• Call: 1-205-996-5555
• Email: askit@uab.edu
• Web: https://uabprod.service-now.com/ess_portal/home.do Opens an external link.

AskIT Help Desk Hours:
Monday thru Friday: 6:30am – 9:00pm
Saturday: 10:00am – 7:00pm
Sunday 1:00pm – 7:00pm