WW Norton publishes inclusive content course materials which are flexible and affordable to support teaching and learning.
How to Access
Instructors
WW Norton is integrated into Canvas with options for Assignment and Link selection. If your textbook is published by WW Norton, you can use the WW Norton Canvas integration to provide grade passback from WW Norton assignments to your Canvas gradebook.
Students
Students must purchase and register an access code from either the WW Norton website or the UAB bookstore. Once the access code is registered, students can access WW Norton content from Canvas links or logging in to the WW Norton site. Students participating in the UAB Bookstore First Day Access program, access to Norton textbook and resources is provided without an access through the links in your instructor’s Canvas Course.
Guides/Tutorials
Instructors
Students
FAQ
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What do I do if I forgot the username/email address I registered with?
If you forgot the username or email address that you registered with, please go to the W.W. Norton Service Desk to submit a support request.
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What does it mean if my Student Set is integrated?
This simply means your instructor has decided to set up your Student Set using an LTI Integration with you schools Learning Management System. Learning Management Systems include Blackboard Learn, Canvas, Moodle/D2L and more. Because your course is set up this way, it is important to follow steps provided by your instructor to access your course materials.
Instructor Training
Technical Support
Please follow the steps below if you need technical support after reviewing the information, guides, and FAQs above.
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Contact WW Norton Support
Tech Support and chat is available during the following time:
- Monday-Saturday: 9 a.m. - 9 p.m. CST
- Sunday: 11 a.m. - 11 p.m. CST
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Ask Learning Technologies
If these support options do not give a satisfactory resolution, please submit a Learning Technologies Support request and include any ticket numbers provided by WW Norton.
Privacy & Accessibility
Carolina Sciences is an online platform that offers engaging educational resources supporting STEM teaching and learning. Resources include eBooks, assessments, interactive lab exercises, videos, and simulations to enhance digital learning experiences.
Features:
- Experimental design roadmaps to help students understand what they will be doing as they work through the hands-on investigation
- Overview videos to facilitate student mastery of key lab techniques
- Knowledge checks and pre-lab assessments to verify understanding, and give feedback to review important concepts.
- Lab notebooks enable students to record, analyze, and submit lab results directly within the platform
How to Access Carolina Sciences
Instructors
Instructors participating in Carolina Science will recieve information about the program from their Carolina representative. To add assignments to their Canvas course, instructors can create external assignment links as described in the Getting Started guide.
Students
Students can access Carolina Sciences from Canvas assignment links created by their instructor.
How to Access Carolina Sciences
Students
Carolina Sciences FAQs
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Why do I get a 400 error when opening Carolina Science?
You are not a Carolina Science customer, or your Carolina Science account is incorrectly configured. Please email your Carolina Science representative (or distancelearning@carolina.com) for assistance.
Instructor Training
Instructor training can be provided upon request by your Carolina Sciences representative.
Technical Support
Please follow the steps below if you need technical support after reviewing the information, guides, and FAQs above.
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Contact Carolina Sciences Support
For assistance and support, students can contact support during the following hours:Monday to Friday 7am - 4pm CST
Faculty assistance is through contacting their Carolina sciences representative Email.
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Ask Learning Technologies
If these support options do not give a satisfactory resolution, please submit a Learning Technologies Support request and include any ticket numbers provided by Carolina Sciences.
Privacy & Accessibility
LinguaMeeting is a language learning platform which helps students reinforce what they have learned in class and provide them with ample opportunities for speaking and conversing in a foreign language.
How to Access LinguaMeeting
Instructors
Instructors in the Department of World Languages and Literatures should have access to this program. They can create an account and login to LinguaMeeting at the link below. To have LinguaMeeting added to your Canvas course, please submit a Learning Technologies support request.
Students
Students should recieve an email with instructions on how to access LinguaMeeting after registering for a World Languages course using LinguaMeeting.
Guides/Tutorials
Instructors
LinguaMeeting FAQs
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How does LinguaMeeting work?
How does LinguaMeeting work?
Once your university (coordinator or instructor) confirms the adoption of LinguaMeeting, instructors will receive an e-mail with their login information. The program does not require any training. Faculty will have access to a portal where they will be able to track attendance and participation, as well as view recordings. Faculty members may also opt in to receive e-mails with updated information on their students' attendance and participation
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When can students meet with coaches?
When can students meet with coaches?
The schedule of sessions depends on each school. All sessions can be scheduled between 8:00 a.m. and 11:00 p.m. Eastern Standard Time. Weekend availability depends on the language, and coach availability. Students who cannot find a suitable session time should contact LinguaMeeting Support
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What is the cancellation/change session policy?
What is the cancellation/change session policy?
Our Rescheduling policy is very flexible. Students can cancel or reschedule a session up to 5 hours before the beginning of the session time. The new session selected, however, must be at least 12 hours from the time you are doing the rescheduling.
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What if I missed my session?
What if I missed my session?
Making up missed sessions depends on the course designed by your Spanish program coordinator. You may or may not have the ability to purchase a make-up for a missed session. Any further questions or concerns can be directed to LinguaMeeting Support
Technical Support
Please follow the steps below if you need technical support after reviewing the information, guides, and FAQs above.
LinguaMeeting support is available from:
Monday-Friday: 8 am - 8 pm CST
Saturday: 10 am - 2 pm CST
Sunday: 3 pm- 8 pm CST
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Contact LinguaMeeting Support
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Ask Learning Technologies
If these support options do not give a satisfactory resolution, please submit a Learning Technologies Support request and include any ticket numbers provided by LinguaMeeting.
Privacy & Accessibility
Sage College Publishing is an academic publisher offering a wide range of textbooks with assignments, resources, and digital solutions for college instructors and students. Their Canvas integration (LTI), Sage Vantage, allows roster syncing, grade pass back, and easy access to the Sage Vantage platform from UAB Canvas.
Guides/Tutorials
Instructors
Instructors and students can find more guides and videos on Technical Support .
Instructor Training
Sage Vantage provides training sessions for instructors who are new to the platform or are moving to a new edition of their textbook. View and sign up for instructor training.
Technical Support
Please follow the steps below if you need technical support after reviewing the information, guides, and FAQs above.
Basic Support is available after-hours.
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Check Status Page
Status Page - Check to see if there are any known system wide issues that would explain your issue
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Contact Sage Vantage Support
Sage Vantage priority support is available to instructors and students during the following (Central Standard Time):
- Monday – Friday 7:00 a.m.– 10:00 p.m.
- Saturday 10:30 a.m. – 7:00 p.m.
- Sunday 10:30 a.m. – 10:00 p.m.
- Phone: (833) 591 – 2849
- Submit a ticket by emailing Sage Vantage at https://sagevantage.softwareassist.com/
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Ask Learning Technologies
If these support options do not give a satisfactory resolution, please submit a Learning Technologies Support request and include any ticket numbers provided by Sage Vantage.
Privacy & Accessibility
Media that sits unplayed for two years in Kaltura will be marked for ‘flavor’ removal. Kaltura flavors represent the required renditions of the source file with distinct codecs, frame sizes and bitrates. If your flavors have been removed, and you would like them reinstated, follow the steps below.
Note for users of screen readers: letters in parentheses in the instructions below refer to corresponding areas on example images. If you have any questions about these instructions, contact eLearning for assistance.
- Go to My Media (A) in the global navigation menu. From here, click on the desired Video Title (B).
- Ensure that the Error “No source video was found” displays (A). If this error is not displayed, there may be another issue with your video. Please contact Academic Technologies for assistance. Then, click the Actions button (B) to bring up more options. Choose Edit (C) to open the editing menu for your video.
- Scroll down to the editing options tabs and select Transcoding (A). Click Reconvert all flavors (B). Click OK (C) in the pop-up window to begin the reconversion.
- A yellow warning will appear when reconversion has successfully begun.
- When the reconversion has completed, the recording will preview correctly. Please note that reconversion may take up to a few hours depending on the video size and number of flavors.
